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  • Please be sure to bring your insurance card and present it at your appointment. It is important for us to make photocopies of your insurance cards and any pertinent information related to your insurance coverage. Specific questions regarding your policy and coverage should be directed to your insurance carrier, as insurance plans and benefits vary widely.

  • The Florida Hospital HealthCare Partners billing department can be reached Monday through Friday from 8 AM until 4 PM to assist you with your billing and insurance questions. If you would like to make a payment on your bill, please send it to the appropriate address listed on your invoice, or call (386) 671-4500.

  • Yes. Florida Hospital HealthCare Partners will file your primary and/or secondary insurance to verify what portion of your visit they will cover. Any residual balance will be billed back to the patient.

  • We accept most major insurances, including Medicare. Please call the number on the back of your insurance provider’s card or contact your physician’s office to verify your coverage, or please fill out contact form to request insurance coverage for a specific provider.

  • Your insurance coverage is based on criteria outlined in your insurance plan coverage document. It is best to check with your insurance company if you are unsure about whether they will cover your visit. Even if your insurance plan covers the visit, you will be responsible for any co-payment, co-insurance, or deductible amount specified by your insurance plan.

  • The amount an insurance company pays for a visit is dependent upon the co-pay, co-insurance, and any deductible amounts that need to be satisfied. It is best to check with your insurance company to determine what your out-of-pocket expense will be for your visit.

  • A co-payment (co-pay) is a fixed dollar amount that patients pay for physician office visits, prescriptions or hospital services. Coinsurance is a defined percentage of the charges for services rendered. A deductible is the amount of eligible expense a person must pay each year from his/her own pocket before the insurance plan will make payment for eligible benefits.